Getting to the Point

A newsletter about the business of life

September 7, 2004

 

Welcome! It's back to school time. What classes are you taking this semester?

In this issue

·  Just Press Reset

·  Others have said

·  On a personal note



Just Press Reset

Alvin Toffler's book, "Future Shock", was required reading for one of my high school classes many years ago. It wasn't easy to visualize his predictions of changes in the way we would live in the future. As open-minded teenagers, my classmates and I had some technical difficulties adjusting our attitudes to ideas and concepts that described people wearing purple hair, playing with virtual reality computer games and major changes in society standards for sexuality. For us, it was "really out there, dude".

Flashing forward to 2004, Toffler's predictions have essentially come true. The future has become the present. The rules, standards and values have changed for every category of life. Of course, I like some of the changes and I dislike others. The major reality of the moment is that the change occurred and I didn't get to vote.

It's a frustrating process,-- change. I run into people who also have problems adapting to change. They cling to the models (we call them paradigms now) of the past. Their lack of flexibility becomes a stumbling block for recognizing and accepting change and is a major contributor to their unhappiness. In business, conditioned thoughts and attitudes about product prices are a constant source for frustration. It is easy to get stuck in the historical muck of what a product or service is worth. This can be especially problematic for baby boomers. Grandparents and parents trained us well to shop for the best deal, always. A tube of toothpaste that was nineteen cents cheaper at another store was a missed opportunity that could lead the casual shopper down the path to financial ruin.

The unwritten leading economic indicators for many boomers and their parents have been the following: the price of a gallon of gas, the cost of a loaf of bread and the cost of a gallon of milk. We pay $ 25,000 for cars in 2004. We wince when we pay over $ 2.00 for a gallon of gas. In 1974, a Chevy Impala could be bought for about $4200. Adjusted to 2004 purchasing power, $4200 in 1974 dollars equals $15,700. It won't be easy to buy much of a new car for $15,700 in today's dollars. Thirty years ago, gasoline was about 63 cents a gallon. Today, $2.35 has the same purchasing power as 63 cents in 1974. Hmmmm. Does that mean gas at $1.95 per gallon is a bargain?

I don't intend to start an Economics 101 review course here. My point is that we frame our thinking around economic models that we are comfortable using. The big picture is not always part of the shallow analysis process. If we choose to move in the direction of big picture thinking we need to use our cerebral RESET button more often.

My computer locks up frequently in a state of confusion created by its limited processing powers. This is most likely due to Microsoft Windows less- than-perfect operating system. The magic of the reset button allows the p.c. to purge its overloaded R.A.M. and start fresh on the problem at hand. I use my own mental reset when I get stuck on matters that are unclear as a result of too much historical data. This reset process helps get me past the fact that the price of a newspaper is $ 2.50, that the parking garage will charge $ 5.00 to park my car and that the necktie I really want is $39.99.

Pressing your reset button will help you understand why your children have a different work ethic than you did when you were their age, it may explain why a hotel room costs more than $100.00 for a night and why some of your friends will never understand why we would ever have to reevaluate our positions on any issue. Try using this reset technique the next time you find that you are in a quandary.



Others have said

They always say time changes things, but you acutally have to change them yourself. --Andy Warhol

The universe is change; our life is what our thoughts make it. --Marcus Aurelius

Disconnecting from change does not recapture the past. It loses the future. --Kathleen Norris



On a personal note

We made a trip to Vermont recently to attend my cousin's wedding. It was an outdoor wedding at 3:00 in the afternoon on the grounds of a charming country inn. The afternoon sun teamed up with high humidity to slow roast the guests during the ceremony. Deservedly, the only tall trees nearby shaded the bride and groom. However, those of us in the hot seats were parched by the end of the ceremony. A cool glass of water was a powerful thought on everyone's mind.

My Uncle Bill will often say, " If you don't like the weather in Vermont, wait a minute". Not too long after the wedding ceremony, our wish for a little water was granted. A thundering cloudburst of heavy rain cooled off the tent housing the reception. The rain poured for close to two hours. A record setting 4" of rain fell on the party.

The inn's staff handled the rising tide of water like professionals. A portable shelter swiftly appeared to cover the short walkway between the tent and the dance barn next to it. Squeegees swished away pools of water and a delicious meal was served to the guests without incident. There were no major leaks in the tent fabric and it was plain to see that the innkeeper knew how to keep a party going in spite of some heavy weather. It is a pleasure to witness the actions of businesses that operate well under all types of conditions.

Now, if only we can get McDonald's to train its staff to get the Emerson family order right the first time at the drive thru window.

If you need to find out how to activate your reset button, a business coach may be the answer. Give me a call about the possibilities! Thanks for reading. Please feel free to forward this newsletter to anyone that you think might enjoy it. I am working hard to increase my subscriber list. Thanks for you help! I loathe spam and my list will never be sold or traded.

Doug

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